The Ultimate Business Guide to Sales Tax in Massachusetts

  • State's Guide
Ultimate Guide to Massachusett Sales Tax | TaxHero
Massachusetts is famous for its rich history and top-notch schools, but it’s also a prime spot for businesses to bloom. Now, when it comes to sales tax in Massachusetts, there are some rules you need to know. Understanding these helps keep everything running smoothly, ensuring your business can flourish and fit right into the bustling scene here. So, it’s not just about getting by; it’s about getting it right and making the most of what the Bay State has to offer.
This guide breaks down everything you need to know about Mass’ sales tax, from determining the right sales tax rates to understanding exemptions and filing processes. By the end of this comprehensive guide, you’ll be equipped to handle Massachusetts’ sales tax with confidence and ease.
 

Sales Tax Nexus in Massachusetts

When a business creates either a physical or economic nexus, it is required to collect sales tax in Massachusetts.
 

Physical Nexus

A physical nexus means having a significant physical presence or engaging in enough activities within a state to require the collection and payment of sales tax. The factors that determine a physical nexus in Massachusetts include:
  1. Physical Location: This includes having an office, a place for distribution, sales, or showcasing products, a warehouse or storage facility, or any other place where you conduct business.
  2. Inventory in the State: This covers situations where you store your products within the state, even if it’s done through a third-party fulfillment center or 3PL (like Amazon FBA) or an online marketplace.
  3. Employees, independent contractors, agents, or other representatives operating on your behalf.
  4. Presence at Trade Show: You must collect sales tax at Massachusetts trade shows if you are present for more than 3 days in one year.
 

Economic Nexus

States have established regulations to collect sales tax from out-of-state sellers who meet certain revenue and/or transaction thresholds. This rule is known as economic nexus.
Beginning October 1, 2019, the threshold for economic nexus in Massachusetts is $100,000 in gross revenue in the previous or current calendar year’s sales.
While the nexus criteria mentioned above generally apply to most businesses, additional methods exist for establishing sales tax nexus. To access a comprehensive list of these rules, please refer to the governing laws for economic sales tax nexus requirements in Massachusetts .
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Massachusetts Sales Tax on Goods and Services

One of the first things you need to know is whether the goods you’re selling or services you’re offering are taxable in Massachusetts.
 

Tangible Products

Almost all goods are taxable in Massachusetts, including: The goods that are exempt from sales tax are:

Services

In Massachusetts, the majority of service-based transactions, such as professional services, advertising, and cleaning services are not subject to sales tax.
However, there are specific situations where certain services are taxable. For instance, taxable services are:
  • Information services
  • Producing, fabricating, processing, printing, and imprinting
  • Telecommunications

Software-As-A-Service (SaaS)/Digital Products

SaaS is taxable in the state of Massachusetts.
Digital products (i.e., ebooks, downloadable video content, mobile apps) are not taxable if delivered.
 

Shipping/Handling

Shipping and handling charges in the state of Massachusetts are not taxable.
 

Sales Tax Permits and Licenses in Massachusetts

Now that you’ve got a handle on when sales tax nexus applies and which products are taxable in Massachusetts, the next important step is getting your Massachusetts Seller’s Permit, also known as a sales tax permit.

Seller’s Permit

You can register for a Massachusetts sales tax permit online at MassTaxConnect.
Ensure you have specific information on hand when registering for a seller’s permit, including, but not limited to:
  • Business Identification Information (name, address, phone number, email address)
  • Business Entity Structure (sole proprietorship, partnership, corporation, LLC, etc.)
  • Federal Employer Identification Number (EIN or FEIN)
  • Owner/Partner/Officer Information
  • Business Activity Details (description of products or services sold, sales volume, date of the first sale or the expected date to start dates)
Registration fee
There is no fee to register for a sales tax permit.
Renewal
In Massachusetts, you don’t have to renew your sales tax permit. But remember, you’ve got to keep it updated if there are any changes to your address, if ownership switches hands, if you have new tax duties, or if you open a new location.
 

Resale Certificate

A resale certificate is a document that allows businesses to buy products without paying sales tax on them, as long as they plan to resell those items to customers, who will then pay the tax. As a seller, you can also accept resale certificates from others looking to buy for resale.
In Massachusetts, sellers use resale certificates to buy goods from their suppliers that they intend to resell. The issuance of the certificates is always done in good faith that the seller would report tax on the final sale of the items.
You can fill out the Form ST-4 Sales Tax Resale Certificate provided by Massachusetts if you have a sales tax permit in the state. If you don’t want the hassle of registering, sign up for our all-inclusive service that includes sales tax registration.
 

Streamlined Sales Tax (SST)

The Streamlined Sales Tax (SST) is an initiative to simplify and standardize sales tax regulations across multiple states. However, Massachusetts is not a party to this program, meaning it does not follow the uniform rules and definitions established by SST but has its own sales tax regulations.
 

Calculating and Collecting Sales Tax in Massachusetts

Sales Tax Computation

In Massachusetts, sales tax isn’t just one simple rate; it’s a combination of state and local taxes. To figure out the total sales tax for your calculation, you’ll need to add up the rates for the state, county, and city (if applicable) where your transaction occurs.
Here’s an example. Suppose an out-of-state seller satisfies the economic nexus criteria in Massachusetts and sells to a customer in Boston, MA, with a ZIP code of 02109. In that case, the seller has to charge the customer a total sales tax, which can be broken down as follows:
 
SALES TAX FORMULA RATE
State: Massachusetts
6.25%
County: Suffolk County
N/A
District: Seventh District
N/A
City: Boston
N/A
Combined Sales Tax Rate =
6.25%

Origin-based vs. Destination-based

When making in-state sales, it is important to determine if you are located in an origin-based or destination-based state to figure out what rate to charge for sales tax.
Massachusetts is a destination-based state, meaning sales tax is determined based on the buyer’s location. That means for an MA-based seller, sales tax is generally based on the location of the buyer when selling within the state.
For out-of-state or remote sellers, the sales tax rate is always determined by the buyer’s location. For instance, if you’re selling a product from California to a customer in Boston, Massachusetts, where you have nexus, you’d apply Boston’s sales tax rate to that sale.
To make life easier, consider using sales tax software or consulting a tax professional, like TaxHero, to ensure accurate tax calculations and collections. Understanding these tax rules helps you stay compliant, whether you’re in-state or out-of-state.
 

Filing and Remitting Sales Tax Returns in Massachusetts

The next step after collection is filing and remitting your Mass sales tax returns. Filing and remittance can vary in frequency, typically monthly, quarterly, or annually.
To remain compliant with Massachusetts’ sales tax regulations, it’s crucial to keep accurate records of your sales and tax collections, incorporating Mass sales tax calculator to ensure precision. Adhering to the filing schedule set by the state becomes much more manageable when you have exact tax amounts calculated for every transaction.
  • Annual filing: Required for sales tax collections of $100 or less.
  • Quarterly filing: Necessary when collections are between $101 and $1,200 annually.
  • Monthly filing: Mandatory if collections are $1,201 or more per year.
  • New Advance Payment rule: Only applies if last year’s total sales tax payments exceeded $150,000.

Due Dates

In Massachusetts, the due date falls on or before the 30th day of the following month. For instance, sales tax collected in March is due by April 30th for monthly filers.
However, if this day is a holiday, weekend, or in the rare occurrence of a natural disaster, the deadline is typically extended to the next business day. For instance, if you’re a monthly filer and filing sales tax for the month of April, and the May 30th deadline falls on a holiday or weekend, you’ll have until May 31, the following business day, to submit.
Further, if you paid over $150,000 in sales tax last year, you now need to make an early payment each month. This advance needs to be at least 70% of the tax you owe and should be paid by the 25th of the same month you collected the sales tax.

Filing Sales Tax Returns

To file your sales tax return for Massachusetts, a few options are available:
  1. File online through MassTaxConnect
  2. File by mail – You can use Form ST-9 and file and pay through the mail.
  3. File with TaxHero – Let TaxHero take care of it so you don’t have to worry about missing a payment or return.

Timely Filing Discount

Some states offer a discount to businesses for collecting, filing, and remitting sales tax on time as an incentive to process sales taxes promptly. However, Massachusetts does not offer a discount.
 

Sales Tax Holiday

Currently, for 2023, the planned sales tax holidays in Massachusetts is:
  • August 12-13, 2023: you can buy things for personal use in Massachusetts without paying sales tax, as long as each item costs $2,500 or less. It’s a two-day break from the usual sales tax rules!

Massachusetts Sales Tax Penalties

Like in most states, sales tax is a big part of how Massachusetts generates revenue. Thus, maintaining compliance with sales tax regulations is of utmost importance. Failure to do so can lead to consequences and sales tax penalties. Therefore, it is crucial always to ensure you are up-to-date in filing, collecting, and remitting sales tax to the state.
Here are the specific penalties for non-compliance with sales tax regulations in Massachusetts:
  • Civil penalties amounting to 1% of tax due per month or fraction (maximum 25%);
  • On the criminal side, offenses can be classified as either misdemeanors or felonies, depending on the severity and specific circumstances.
Questions? Connect with TaxHero today for a free sales tax consultation about your business in Massachusetts or any state!