How to File Tennessee Sales Tax Online

  • Compliance

How to File Tennessee Sales Tax Online | TaxHero

Filing your Tennessee sales tax return is simple with the state’s online filing system. You can file and pay directly through the Tennessee Taxpayer Access Point (TNTAP) as long as your business is registered to collect and remit sales tax.

This guide walks you through the process of filing online so you can submit returns on time, avoid penalties, and stay compliant with Tennessee’s sales tax requirements.

What You Need Before Filing

Before filing your Tennessee sales tax return, make sure you have the required details and documents prepared to ensure your filing is accurate.
  • Tennessee Sales and Use Tax Account Number – You’ll need your account number issued by the Tennessee Department of Revenue (DOR). This number is provided after your business registration is approved. 
  • TNTAP Account Log-in Details – Tennessee requires all sales tax returns to be filed online through TNTAP. Make sure you have your username and password ready. If you’re a new user, select “Create a Logon” and follow the registration instructions.
  • Total and Taxable Sales – Prepare your gross sales data for the filing period, including all taxable and exempt sales.
  • Local Jurisdiction Breakdown – Tennessee requires you to report local option sales tax by county or city. You can enter this under Schedule B when filing online.
  • Bank Account and Routing Number – You’ll need these to make your electronic ACH payment during submission.
  • Filing Frequency Schedule – Filing frequency depends on your average monthly tax liability. Most businesses file monthly, but smaller businesses may be assigned quarterly or annual filing schedules.

Step-by-Step: How to File Tennessee Sales Tax Online

The online filing process is straightforward through the Tennessee Taxpayer Access Point (TNTAP). While the layout may change slightly, the steps remain the same.
Step 1. Prepare your sales tax data or ecommerce report (for example, your Shopify sales tax report).
Step 2. Go to the Tennessee Taxpayer Access Point (TNTAP) website.  
Step 3. Log in with your username and password. If prompted, verify your email or phone number and enter the OTP.
Step 4. From your dashboard, click “File Now.”  How to File Tennessee Sales Tax Online | Step 4 | TaxHero
Step 5. When asked “Are you submitting a file provided by your software vendor?” select “No.” How to File Tennessee Sales Tax Online | Step 5 | TaxHero
Step 6. Click your Sales and Use Tax account number (for example: 1001371559) to open the filing screen. How to File Tennessee Sales Tax Online | Step 6 | TaxHero
Step 7. Input your Gross Sales for the filing period.  How to File Tennessee Sales Tax Online | Step 7 | TaxHero
Step 8. Under Schedule B, click “Click Here” to enter your sales data for each jurisdiction (city and county). Once entered, click “OK.”  How to File Tennessee Sales Tax Online | Step 8 | TaxHero
Step 9. Review your totals and click Next to continue.  How to File Tennessee Sales Tax Online | Step 9 | TaxHero
Step 10. If needed, attach any supporting files or documentation, then click Next again.  How to File Tennessee Sales Tax Online | Step 10 | TaxHero
Step 11. When prompted to make payment, select “Yes.” How to File Tennessee Sales Tax Online | Step 11 | TaxHero
Step 12. Enter your bank account information (account number, routing number) and choose a payment date no later than the filing due date. Click “Submit.”  How to File Tennessee Sales Tax Online | Step 12 | TaxHero
Step 13. Enter your password to finalize the transaction, then click “OK.”  How to File Tennessee Sales Tax Online | Step 13 | TaxHero
Step 14. Once you receive a confirmation number, save or print a copy for your records.  How to File Tennessee Sales Tax Online | Step 14 | TaxHero
Step 15. Save the confirmation in your preferred location for recordkeeping purposes. Keeping online records using Google Drive is a common option.
Helpful Tip: If your internet connection is lost or the TNTAP website times out, click “Save and Submit Later” to avoid losing progress. How to File Tennessee Sales Tax Online | Step 15 | TaxHero

Due Dates

Tennessee assigns filing frequencies based on your business’s average monthly tax liability. Most retailers file monthly, but small businesses may be approved for quarterly or annual filing schedules at the Department’s discretion.
If the due date falls on a weekend or state holiday, the return and payment are due on the next business day. Even if you had no sales, you must still file a zero return to remain compliant.
Here is the full schedule of Tennessee sales tax due dates:
FREQUENCY REQUIREMENT DUE DATE
Monthly Standard for most businesses 20th day of the following month
Quarterly Must be approved by the Department of Revenue (liability under $200/month) 20th day after the quarter ends (April, July, October, January)
Annual For very small taxpayers (with approval) January 20 of the following year
 

Timely Filing Discount

Some states provide a discount for on-time filings. Tennessee currently does not offer a timely filing discount. Returns must be filed and paid by the due date to avoid late penalties and interest.

Filing Amended Returns

If you need to correct a previously filed return, you can easily file an amended return through the Tennessee Taxpayer Access Point (TNTAP). Both paper and electronic returns can be amended directly through the system.
Follow these steps to amend your Tennessee sales tax return:
  1. Log in to TNTAP.
  2. Click “View/File Returns” next to your Sales and Use Tax account.
  3. Click the “View or Amend Return” link for the period you want to correct.
  4. Select “Amend” to open the return for editing.
  5. Enter the corrected information and recalculate your totals.

Filing Zero Returns in Tennessee

If you didn’t make any sales during the filing period, you’re still required to file a zero return through TNTAP. Enter “0” for both gross and taxable sales, review the form, and submit as usual.
Failure to file can result in penalties or account suspension. 

Other Filing Methods in Tennessee

If you’re unable to file your Tennessee sales tax return online, the Department of Revenue allows limited alternatives:
  • File Online (Recommended): File and pay securely through TNTAP. You can manage all returns, payments, and amended filings in one account. 
  • File by Mail (Special Circumstances): Paper filings are only accepted with prior approval or when online filing isn’t possible. Contact the Department of Revenue for mailing instructions. 
  • Pay electronically: Tennessee supports ACH Debit and ACH Credit for payments. Credit cards are not accepted for sales tax remittance. 
  • File with TaxHero – Let TaxHero’s team of experts handle your Tennessee sales tax filings for you. We’ll prepare, file, and manage your returns accurately and on time so you can focus on running your business. 

Let TaxHero Manage Your Tennessee Sales Tax Returns

TaxHero doesn’t just handle your Tennessee sales tax return, we manage filings across every state where your business has nexus, ensuring each return is filed accurately and on time at the frequency required.
This means you stay compliant nationwide without having to track multiple rules and deadlines yourself.
Don’t wait until the next deadline, schedule your demo today!